THE TRUTH IN PASSOVER TRAVEL

MISLEADING ADS & WEBSITES

Passover Seder table in a Passover hotel

Page 1

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AN AD SHOWED
A resort on the ocean

THE TRUTH
You can see the ocean from some of the rooms.

However, the hotel overlooks a cliff that drops straight into the ocean
so there's no beach there.

If you're looking for a hotel with a beach,
Kosher Woman advises you to contact the hotel
to make sure that you're close enough to walk to the beach.

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AN AD SHOWED
A resort on the ocean

THE TRUTH
The Passover Program is at an inland hotel
with the same brand as the hotel pictured in the ad

WHAT THE WEBSITE SAYS
Listed under Recreation & Activities, Ocean & Beach are listed

THE TRUTH
Not everyone will realize that you have to click on Ocean & Beach
in order to find out that the Ocean & Beach are 2 1/2 hour drive from the hotel

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WHAT THE AD SAID
We're minutes away from ......

THE TRUTH
Minutes can mean anything from 1 minute to 59 minutes to 90 minutes or more.

WHAT YOU SHOULD DO
Ask the hotel or use map quest to find out the truth.

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WHAT THE AD IMPLIED
A black & white ad showed a hotel on a cliff with what looked like the ocean below.

TRUTH
If you give the ad a 'second' look you will see that's it's really a golf course.

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WHAT THE AD IMPLIED
The ad showed the pool & grounds with a view of the ocean in the background.

WHAT THE HOTEL SAID
The hotel is inland but you can see the ocean from a distance
by the pool & in the lobby.

It's a 3 mile walk & an 8-10 minute drive to the ocean.

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WHAT THE AD SAID
We have X amount of acres OR we have spacious grounds.

WHAT YOU NEED TO KNOW
If anyone traveling with you has a problem with walking,
you need to find out how far your room
is from the dining room, synagogue, outdoor barbeques, etc.

The hotel may have no rooms in their 'main building'
where the dining room & synagogue are located.

If all the rooms are outside of the 'main building,'
you need to find out if the walk is on cement, grass or sandy/dirt pathways.

The reception desk at the hotel
is your best source for all of the above information.

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WHAT THE AD SAID
Everything is in one building

WHAT YOU NEED TO KNOW
If anyone traveling with you has a problem with walking,
you need to find out how far your room
is from the dining room, synagogue, outdoor barbeques, etc.

Some buildings are 'wide' so being in the same
building doesn't mean you're close to the dining room & synagogue.


WHAT THE AD SAID
Every room with an Ocean View has a balcony & or a patio

WHAT THE HOTEL SAID
There are no ocean view rooms or suites

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WHAT THE AD SAID
Selling Out the whole hotel for 2nd consecutive year.

TRUTH
Last year, the tour operator did advertise for the entire hotel.

Reservations were not progressing as expected
so they gave back some of the rooms.

Reservations improved & they did have a large crowd
but they didn't sell the whole hotel.

This year the tour operator has a NEW location.
Again, they advertised that the whole hotel would be Kosher for Passover.

Maybe they will sell out this year or
maybe they'll once again have to give back rooms& split the kitchen, etc.

TO BE SURE
Check with the hotel

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WHAT THE AD SAID
A tour operator advertised both programs they'd hosted the previous year.

WHAT HAPPENED
A few weeks before Passover, the guests who paid to go to 1 of the hotels
were told that the hotel had a new owner
& the new owner didn't want to do a Passover program.

The guests were given incentives to go to the other hotel
which was in another state & at least a a 4 hour drive
from the hotel where they had originally reserved

Our research team found no evidence that the hotel was sold.

What we did find was that the city had an event on the last weekend of Passover
& that all hotels in that city were bound by a city-wide rule
that they couldn't take any other groups.

This information about the city-wide was event
was already public in the fall before this program was advertised.

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WHAT THE AD SAID
It announced that a tour operator was returning to the resort where
they've been hosting Passover for the last couple of years.

WHAT HAPPENED
The program was cancelled about a month before Passover.

Guests where told by the tour operator that the tour was cancelled because
they hadn't payed the prior year's bill yet.

Guests scrambled to find another program.

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WHAT THE AD SAID
A low priced 'black hat' program people attended for a couple of years
advertised in a way that indicated the program would be similar to past years.

The tour operator took deposits from guests who were not 'black hat.'

Word got out that the program was no longer a 'black hat' program. 

Reservations were slow.
The tour operator told reserved guests that the program would take place anyway.

WHAT HAPPENED
After Purim, the guests were notified that the program was cancelled.

Arrangements were made for them to attend another program
a couple thousand miles from the location of the first program.

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Page 2

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Return to Truth About Passover - Travel Directory

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